Each product sold by Tablet2Cases is covered by a 365-day guarantee from manufacturing and/or material defects.
We do take these types of issues very seriously. Should you receive a damaged product, please send a photograph of the case received and your order ID to firstname.lastname@example.org
Upon confirming the item is defective, we will then send you a replacement case from our warehouse. Read more about our warranty here
90% of the problems with keyboard cases are solved with charging the keyboard overnight to make sure the battery is full.
You can find additional troubleshooting tips here:
- The universal range of cases is designed to fit a wide variety of devices. These cases do not have camera cutouts or dedicated access buttons. All of our universal cases are disclosed in our listings.
- Cases are advertised under the assumption that you are not using third party accessories with your tablet. i.e additional cases, stands, tempered glass screen protectors or third-party keyboards. The use of these accessories may render your case unsuitable.
- The Ecostand case is designed for phones with QI wireless charging capabilities. Certain devices require a charging adapter to ensure the phone will charge wirelessly. You can find information about your device here: http://www.qinside.biz/en/support/qi-enabled-phones-2017
- The Kai Skel range of keyboards supports up to 120-degree viewing angle. Forcing the angle back further will eventually damage the hinge and the device will be unable to support the tablet.
- Dynamo cases are manufactured in a safe ROHS compliant environment. They contain no traces of toxic substances including formamide
- Cooper Watchbox is currently for Apple Watch only.