Each product sold by Tablet2Cases is covered by a 365-day guarantee from manufacturing and/or material defects.
We do take these types of issues very seriously. Should you receive a damaged product, please send a photograph of the case received and your order ID to email@example.com
Upon confirming the item is defective, we will then send you a replacement case from our warehouse. Read more about our warranty here
90% of the problems with keyboard cases are solved with charging the keyboard overnight to make sure the battery is full.
You can find additional troubleshooting tips here:
- The universal range of cases are designed to fit a wide variety of devices. These cases do not have camera cutouts or dedicated access buttons.All of our universal cases are disclosed in our listings.
- Cases are advertised under the assumption that you are not using third party accessories with your tablet. i.e additional cases, stands, tempered glass screen protectors or third party keyboards. The use of these accessories may render your case unsuitable.
- The Ecostand case is designed for phones with QI wireless charging capabilities. Certain devices require a charging adapter to ensure the phone will charge wirelessly. You can find information about your device here: http://www.qinside.biz/en/support/qi-enabled-phones-2017
- The Kai Skel range of keyboards support up to 120 degree viewing angle. Forcing the angle back further will eventually damage the hinge and the device will be unable to support the tablet.
- Dynamo cases are manufactured in a safe ROHS compliant environment. They contain no traces of toxic substances including formamide
- Cooper Watchbox is currently for Apple Watch only.